DGTL São Paulo 2022 will be held in São Paulo, on April 9, 2022, At Pavilhão de Exposições do Anhembi.
Gates opening: 4pm
Limit time for entry: 4am
Closing of the event: 8am
Amelie Lens • Benjamin Ferreira • BINARYH • Cashu • Dax J • Denis Sulta • DJ Mau Mau • Gerd Janson • I Hate Models • Innellea LIVE • Jan Blomqvist LIVE • Junior C • Klangkuenstler • Len Faki • Marcio S • Melanie Ribbe • Murphy • Ney Faustini • Pricila Diaz • Renato Ratier • SPFDJ • Suze Ijó & Fafi Abdel Nour • Tessuto • The Blessed Madonna • Valentina Luz
Ingresse is the official box office for the 2022 edition.
The age rating of the event is +18 years old, and minors are not allowed, even if accompanied by parents or guardians.
WHAT YOU CAN'T BRING
Any type of drink, alcoholic or not; ⠀
Any type of food, drops, or cigarettes in quantities exceeding 2 units per item;⠀
Any type of narcotic or illicit substance;⠀
Firearms, very thick chains, sharp objects or any item that could compromise the safety of the event;⠀
Tents and chairs
Umbrellas and sunshades
Professional filming equipment
Horns;⠀
Backpacks with camelbak;⠀
Pyrophagy sticks;⠀
Flammable liquids;⠀
Mask and shirt of teams and associations;⠀
Any type of identification bracelet.
⠀
WHAT IS OK ⠀
Fruits and processed foods (up to 2 units);⠀
Sunblock; ⠀
Semi-professional filming equipment
Personal hygiene items (deodorant, perfume, make-up), including aerosol dispensers
Medicine with a prescription (present prescription and ID at the gate)
Medicines that don't need a prescription, just sealed in their original packaging
Clothing accessories (glasses, hat, cap, etc.).
ID and proof of vaccination with two doses.
Yes, CNH and passports are also valid. For foreigners, the RNE can also be used.
There will be a QR Code available on the ticket that can be shown on the cell phone, eliminating the need to print the ticket to present it at the entrance of the event.
All questions can be clarified via the DGTL's online channel by Instagram @dgtl.sao or by email hellosao@dgtl.nl
Yes! DGTL São Paulo is concerned with the welfare of all those who want to enjoy the festival, so we are prepared to receive people with reduced mobility or pregnant women.
Animals are not allowed in the event, with the exception of assistance dogs.
Children aren't allowed into the event, even if accompanied by parents or guardians.
Yes, the DGTL will offer a luggage locker, and the use-values will be available close to the event date.
During the event, the lost and found are found next to the locker room. After the event, and up to a maximum of 3 calendar days, you can contact the DGTL São Paulo team by e-mail hellosao@dgtl.nl.
Yes! In line with the Law nº 14.046, of 24 of August of 2020, altered by the Law nº 14.186/2021, that disposes about emergency measures to attenuate the effects of the crisis caused by the pandemic of the covid-19 in the tourism and culture sectors, we communicate that the ticket(s) already acquired for all the events that could not be carried out due to the pandemic, will remain valid for the new date of the DGTL 2022.
The 2020 ticket will only be valid to exchange for a new voucher on the APP or Ingress website.
Yes! You can access your previous ticket portfolio on the eventbrite.com.br website
If your registered e-mail at Eventbrite (DGTL 2020 ticket machine), through which you received this notice, is not the same registered at Ingresse (DGTL 2022 ticket machine), you should contact Ingresse through the website only (not available on the APP) to solve this issue. You will receive your VIP in the email you registered at Eventbrite.
Yes, but you will need to show proof of half-entry valid during the period of the event in 2020.
It is necessary to present a document with a photo to certify its validity.
Em linha com a Lei nº 14.046, de 24 de agosto de 2020, alterada pela Lei nº 14.186 / 2021, que dispõe sobre medidas emergenciais para mitigar os efeitos da crise decorrente da pandemia covid-19 nos setores de turismo e cultura, nós comunicar que os ingressos já adquiridos para todos os eventos que não puderam ser realizados devido à pandemia permanecerão válidos para a (s) nova (s) data (s). Os clientes que não puderem comparecer na (s) nova (s) data (s) tiveram a opção de converter o valor do (s) bilhete (s) em crédito, conforme política específica para este cenário inédito. Os clientes precisarão entrar em contato com os ex-administradores em sac@therdxgroup.com.
Customers who wish to try to request a refund for the event should contact the former administrators by email at sac@therdxgroup.com.
Yes! Our intention is to honor those who bought the ticket for DGTL São Paulo 2020. Regardless of alternative events held by former DGTL 2020 administrators.
No, the ticket is only valid for DGTL São Paulo 2022.
No! All tickets are valid for a single sector of the event.
Yes, you can make the transfer via the Ingresse App.
No, the ticket is only valid for DGTL São Paulo 2022.
No, the tickets for the 2020 edition are only valid for DGTL São Paulo 2022.
Yes, you will need to have an active registration at Ingresse.com. Check to see if your registration is complete or make a new registration here.
The decision to use the ticket must be made within 30 days AFTER YOU RECEIVE THE EMAIL WITH THE TICKET.
No! The DGTL 2020 ticket is valid as an exchange voucher for the 2022 ticket, regardless of the sales value of the new tickets.
No! After the event it is not possible to request a refund or credit.
No! Our goal is to ensure the same level of attractions for the event, ensuring a great experience for those who bought the ticket in 2020 and for those who are interested in buying the ticket in 2022.
No! After the event, we understand that you have already made your decision to attend the festival or take other measures such as applying for credit, so it is not possible to request a refund or credit.
No. The DGTL administration is only responsible for ticket sales, all and any costs such as tickets, accommodation, etc. must be requested to the providers of these services.
Yes! Even if you purchased your ticket in 2020, you will need to present 1kg of food at the entrance to the event.
The sales opening will be held on December 14th at 12:00 pm
The sale to the public will be made exclusively online, through the APP or website www.ingresse.com.
No! All sales are made exclusively through the Ingresse website or APP.
To purchase tickets you must be over 18 years old and have a valid CPF with the IRS, as well as an active registration with ingresse.com. Check your registration or make a new one here.
The ticket is sent to the e-mail address registered on the ingresse.com platform.
We will have the track and backstage sectors for the event. The backstage being an exclusive space behind the DJ.
The payment can be made through the AME application, by VISA, Mastercard, Elo, Hipercard, Amex, Diners, Discover, JBC or PIX credit cards.
For more information on payment methods or installment plans, consult the Ingresse website or APP.
No! The Ingresse platform does not offer the option of payment via boleto, but it does offer other options that can be consulted on the Ingresse site or APP.
No! DGTL São Paulo has no partnerships for ticket discounts.
No! All ticket purchases must be made through the Ingresse website or APP.
No! All tickets must be purchased through the Ingresse APP or website.
Yes! There will be half-price tickets.
– Over 60 years old
Federal Law 10.741/03
– Elementary, secondary or higher education students from the public or private network
Federal Law 12,933/13 (art. 1)
Decree 8.537/15 (art. 3)
Federal Law 9,394/96 (Title V)
– Young people belonging to low-income families (aged 15 to 29 years old)
Federal Law 12933/13 and Federal Decree 8537/15
– People with Disabilities (and an accompanying person when necessary)
Federal Law 12,933/13 (art. 1, §8)
Federal Law 13,146/15 (arts 44, §7 and 92)
Decree 8.537/15 (art. 6)
– Over 60 years old
Official identity document with photo.
– Elementary, secondary or higher education students from the public or private network
Only the Student Identification Card (CIE), issued by ANPG, UNE, UBES, state and municipal entities, Central Student Directories, Academic Centers and Directories, according to a single nationally standardized model. See model at the link www.documentodoestudante.com.br
– Young people belonging to low-income families (aged 15 to 29 years old)
Youth Identity Card that will be issued by the National Youth Secretariat from March 31, 2016, accompanied by an official identity document with photo.
- Disabled people
Benefit Card for the Continuous Provision of Social Assistance for Persons with Disabilities or a document issued by the National Institute of Social Security – INSS attesting to retirement in accordance with the criteria established in Complementary Law No. 142, of May 8, 2013.
Although the event management is confident about health resolutions for the coming months, it is still early to determine the protocols to be adopted. What we can guarantee is that DGTL São Paulo will follow all the current security regulations required by the competent authorities.
No! DGTL São Paulo is responsible for the force majeure eventualities regarding the 2020 tickets, for the 2022 tickets it will be the public's responsibility to take the necessary precautions regarding COVID-19.
No.
Yes, following the guidelines of the responsible bodies, it is necessary to be vaccinated with both doses.
Proof of vaccination, such as declarations and vaccination cards, or through your city's health application.
No! All proof against COVID-19 must be presented through proof of vaccination.
Yes! Official vaccination certificates from abroad will be accepted for entry to the event.
Unfortunately the vaccination certificate is mandatory for admission to the event. If you have lost it, it will be necessary to check with the responsible bodies in your region to acquire another one.
The entire organization of DGTL São Paulo is hopeful that until the date of the event, all sanitary resolutions involving COVID-19 are solved, but in case of force majeure and for everyone's safety we have to change the date of the 2022 edition, all clients will be informed and oriented with the next steps.