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Faq
  • OPENING HOURS
    16:00-04:00 - 04:30-14:00
    TICKETS
    • WHAT'S THE DIFFERENCE BETWEEN EARLY, REGULAR AND LATE TICKETS?

      The price is the only difference between early, regular and late tickets.

    • WHERE CAN I BUY TICKETS?

      Tickets

    • HALF-PRICED TICKETS

      Half-priced tickets are valid for everyone insured by law; Students, seniors, teachers of the state and municipal public network and people with special needs.

      Half-priced tickets also available when you donate a book.
      We also offer the half-ticket for anyone who donates a book in good condition at the entrance of the event.
      Our sustainability project seeks to recycle and give a second life to books, giving them to the most needy.
      Mind you: we will not accept textbooks or technical books; with religious or political content, erotic or pornographic; with offensive content in general; purely photographic books or books written in a foreign language.

    DGTL CASHLESS
    • HOW DOES IT WORK?

      All transactions performed within the DGTL will be through the ZigPay card. At the beginning of the event, you buy your card for R$ 5.00 and can load it in the various mobile cashiers spread around the festival using debit and credit cards or money. At the end of the event, the card can be returned and the R$ 5.00 refunded (or exchanged for a bottle of water). You can also download the ZigPay app and register your credit card to load the card, without having to go through one of the mobile cashiers. Download to your phone (available for Android and iOS).

    • DO I HAVE TO USE THIS SYSTEM?

      Yes, bars and vendors will only accept payments made with the card you can buy at the cash desks. 

    HARD CUPS
    From a sustainable perspective, we use hard cups instead of disposable plastic cups. You will buy your first cup for R$ 5.00 (or R$10.00 with cup holder) and will use throughout the night. At the end, you can take home as a souvenir or return at the bar and get back the R$ 5.00 (or R$ 10.00) or a bottle of water. Damaged and/or scratched cups will not be accepted and only 1 cup and 1 cup holder per person will be accepted. Water bottles To avoid discarding plastic bottles in common trash, when buying water in the bar you will get a discount if you bring the bottle empty. All bottles collected will be sent for recycling after the event.
    GENERAL DISPOSAL
    There will be trash bins all around the festival site as well as in the surroundings of the festival. At the festival we will separate all the waste. We would appreciate your cooperation on this. Please don’t take any bottles, cans or foods with you to the festival, it is not allowed and causes more garbage. DGTL likes to keep the neighborhood clean, please take notice.
    VOLUNTEERS
    If you would like to help us out, please send an e-mail to hellosao@dgtl.nl.
    PRACTICAL
    • ARE LOCKERS AVAILABLE?

      We will have lockers on site so visitors can store personal items. During the festival, the rental value of the lockers will be $ 35.00 for the duration of the event. It is also possible to book the locker in advance through the LocaLocker site, for R $ 35.00 + R3.50 fee.

    • ARE THERE ATM’S AT DGTL FESTIVAL?

      We will not have ATMs at the event.

    • CAN I BUY CIGARETTES?

      Yes, there will be a tobacco stand.

    • CAN I BRING MY LAPTOP OR TABLET TO THE FESTIVAL?

      You are not allowed to bring your laptop or tablet device to the festival, not even if you store it in your locker. 

    • CAN I BRING A GOPRO OR CAMERA?

      You are allowed to enter the festival site with a Gopro. You are not allowed to bring a selfiestick, this will be taken at the entrance of the festival. You are also allowed to bring your own camera, but not a reflex camera.

    • How to get there & parking

      By car by application/taxi : to get to the event using apps just put in the destination address: Rua Chico Pontes, 1380.

       

      By Public Transport: The easiest way to get to the event using public transportation is to get off at Carandiru Station, on the Blue Line of the Subway and take the bus 1721-10, hopping off at the last point of Rua Chico Pontes (about 15 minutes from the subway)

       

      By car/van/bus: The Mart Center is located at Rua Chico Pontes, 1380, in Vila Guilherme, north of São Paulo. We will have on-site parking, check the values below:

      R$ 50,00 for cars

      R$ 80,00 for vans

      R$ 400 for buses

       

       

       

    • Lost and found

      We will have a tent at the event for general information and lost and found. If you lose or find something, just go to this place.

    Celebrate Safe
    It is important for us that people can enjoy the party with maximum safety. Drink in moderation and look after your friends. Stay hydrated and remember to eat regularly. Treat everyone with respect and have a good time.
    PRESS COVERAGE
    This is possible. We would be happy to invite a selected few on the festival site. Please send an email to presssao@dgtl.nl to make a coverage request.
    CONTACT
    For other questions: hello@dgtl.nl
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